Privacy Policy for Stokke AS
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Published: 7 months ago (May 18, 2018)
How to contact us

Stokke AS

Parkgata 6 6003 Ålesund
NORWAY
Org. ID970 983 325
Email dpo@stokke.com
Phone + 47 800 693 57
What does our Privacy Policy cover?

When

Our privacy policy is:

  • effective as of:
    25.05.2018
  • published:
    25.05.2018

What and where

Our policy applies to:

Why and how do we process your personal data?
We process name, adressess, age, gender, IP addresses, pregnancy due date, age of children, web site activity to sale of goods and related administrative tasks, customer services, sales support, process transactions, warranty registration, service optimisation and improvement, marketing communications, user analysis and profiling .
Who is responsible for processing your personal data?

Responsibility

We decide why and how your personal data are processed.
We are responsible for processing your personal data.

  • Data protection officer

    We have a data protection officer.

    The contact details are:
    dpo@stokke.com

From whom and how do we collect your personal data?

From whom we collect

We collect your personal data:

  • directly from you:
    name, email, adress, phone number, date of birth, title (Mr/Ms/Mrs/Dr) gender, IP addresses, pregnancy due date, age of children, children's name, web site activity.

How we collect

We collect your personal data:

  • manually.
    Marketing fairs and events
  • electronically with the use of a web form:
    www.stokke.com and via DSS payment app in Stokke Stores

Voluntary and/or obligatory to provide personal data

When you provide us with your personal data, your provision is:

  • permitted and voluntary.
    You can freely give us:
    All personal data is voluntary, however personal data such as name and address is necessary in order to process a purchase from www.stokke.com

Consequence for not providing personal data that are voluntary to give

If you fail to provide us with your personal data and such provision is voluntary, then it can affect you:
Yes, the purchase may not be completed.

What are our legal grounds for processing your personal data?

Regular and/or "sensitive" personal data

We process your:

  • "sensitive" personal data.

The legal ground for our processing of your “sensitive” personal data is:

  • your explicit consent to the processing of personal data for the purposes that we specify.
    Personal data we process based on this legal ground is:
    Pregnancy due date
In which situations do we process your personal data?

Whose personal data

We collect personal data:

  • of customers and/or clients.

Our role

We are:

  • an enterprise.

Sector

We process your personal data in the:

  • private sector.

Situation

We process your personal data in a situation that concerns:

  • the offering of

    • goods, or
    • services.
Do we perform automated decision-making and automated profiling?

Automatic profiling

We use your personal data to automatically evaluate aspects of your personality.

The automatic evaluations about you

  • can include analysis of your characteristics.
  • can include predictions of your behaviour.
  • are made by a computer solely.
  • are without a human influence.
  • is hereafter referred to as "automatic profiling".

No automatic decision-making

We do not use your personal data to automatize decisions about you.

Communication about safeguards

We make it possible for you to express concerns about the safeguards that are related to the “wholly automatic decisions” via our:

About our processing purposes

Purposes

We process your personal data for the purposes that are described in Section 3.

Our processing purposes are

  • real,
  • present, and
  • legitimate.

New purposes

We do not process your personal data for secondary purposes that are inconsistent with the primary purposes for which your personal data is collected initially,

  • without your prior consent,
  • without a legitimate interest, and
  • without legal ground.

Information about new purposes

We inform you before we process your personal data for secondary purposes

  • if we in the first instance collect your personal data initially for a primary purpose, and
  • if our secondary purpose is inconsistent with the primary purpose.
How long do we keep your personal data?
  • Storage limitation

    We limit the duration we store your personal data to what is necessary for our processing purposes.

Storage required by law

If the further retention of your personal data is necessary for the purposes that are specified by law, we can further retain your personal data.

Do we share your personal data?

Disclosure to recipients

We disclose your personal data to recipients.

The recipients are:
We use the following data processors: Salesforce, M3, Defacto, Fluido, BEExcellence, Norse, Bluecom, Satmetrix, Epiphany, Altapay, Amobee

The legal grounds on which we base the disclosure of your personal data to the recipients are:

  • your consent.

Information about future disclosures

If we in the future disclose your personal data to a recipient, then we inform you of

  • the time of the disclosure, and
  • the names of the recipients.
Do we transfer your personal data outside the EU or EEA?

Transfers countries outside the EU and EEA

We transfer your personal data

  • to countries outside the EU and EEA, or
  • to an international organization.

The transfer takes place to:
USA

The legal ground for the transfer of your personal data is:

  • an adequacy decision adopted by the Commission.
    We specify the name the adequacy decision and which personal data we process based on this legal ground:
    EU US Privacy Shield
Are your personal data secure?

Security

We secure your personal data

  • with appropriate technical measures,
  • with appropriate organisational measures,
  • with an appropriate level of security,
  • against unauthorised processing,
  • against unlawful processing,
  • against accidental or unlawful loss,
  • against accidental or unlawful destruction, and
  • against accidental or unlawful damage.
    Our Data Security Policy is available at www.stokke.com

Measures to discover, document, contain security breaches

We have measures to:

  • discover security breaches.
  • document the cause of the security breaches.
  • document which personal data that are affected by the security breach.
  • document actions (and reasons for actions) to remedy the security breach.
  • contain the security breach.
  • recover personal data.
  • return to a normal state of processing personal data.

Actions when security breach is discovered

If we have a reasonable degree of certainty of a breach of the security of the processing of your personal data, then we will:

  • report the security breach to the management.
  • assign a person with responsibility to

    • assess whether the security breach can have unfavourable effects for you,
    • inform relevant persons in our organisation,
    • determine whether it is necessary to notify the Supervisory Authority of the security breach, and
    • determine whether it is necessary to communicate information about the security breach to you.
  • investigate the security breach.
  • seek to prevent that a breach of security leads to

    • accidental or unlawful destruction of the personal data,
    • accidental or unlawful loss of control of the personal data,
    • accidental or unlawful loss of access to the personal data,
    • accidental or unlawful alteration of the personal data,
    • unauthorised disclosure of the personal data, or
    • unauthorised access to the personal data.
  • mitigate the immediate risk of a damage.
  • notify the Supervisory Authority about the security breach, if the personal data breach is likely to lead to a risk for your rights and freedoms.
  • notify you of the security breach

    • if the breach is likely to lead to a high risk for your rights and freedoms,
    • as soon as possible,
    • via appropriate contact channels, e.g. via email, SMS, prominent banners on our website, postal communications, prominent advertisements in media etc.

    We are not obliged to notify you directly if

    • we have taken measures to that render your personal data are unintelligible to any person who is not * authorised to access them,
    • we immediately after the security breach took steps to ensure that the high risk to your rights and freedom no longer is likely to happen, or
    • it would involve disproportionate effort. In such a case, we will inform you via public channles.
Are we certified and do we follow a code of conduct?
  • Self-assessment of correctness of this policy

    We self-assess that the

    • attestations in this policy are true, and
    • assertions in this policy are true.

No certification

We do not use an approved certification body to certify that we comply with the law.

No code of conduct we follow

We do not follow an approved code of conduct which demonstrates that we comply with the law when we process your personal data.

What are your rights?
We fulfil your rights that concern the protection of your personal data.

You have the right to withdraw your consent to the processing of your personal data.

You can exercise this right at the time of your choice.

The withdrawal of your consent does not affect the lawfulness of the processing that we based on the consent that you gave before you withdrew your consent.

Right to access

You have the right to access your personal data.

If you request that we confirm whether or not we process your personal data, then you have a right that obliges us to confirm that we

  • process your personal data, or
  • do not process your personal data.

Your right to obtain confirmation from us that we process (or do not process) your personal data

  • does not include data that is anonymous.
  • includes the personal data that concern you.
  • does not include personal data that does not concern you.
  • includes pseudonymous data that can be clearly linked to you.

We must give you access to your personal data if

  • you request that we confirm whether or not we process your personal data, and
  • we process your personal data, and
  • you request to access your personal data.

We must provide you with a copy of your personal data if

  • you request that we confirm whether or not we process your personal data , and
  • we process your personal data, and
  • you request a copy of your personal data.

If you request further copies of your personal data, then we can charge you with a reasonable fee that we base on the administrative costs.

You have the right to the information about our safeguards for the transfer of your personal data to a country that is outside the EU and the EEA if

  • you request that we confirm whether or not we process your personal data , and
  • we transfer your personal data to a country that is outside the EU and the EEA.

Right to rectification

You have the right to the rectification of your personal data.

Your right to obtain rectification of personal data that are inaccurate

  • does not include data that is anonymous.
  • includes only the personal data that concern you.
  • includes pseudonymous data that can be clearly linked to you.

We must rectify your personal data if

  • we process your personal data, and
  • your personal data are inaccurate, and
  • you request to obtain the rectification of your personal data.

We must complete your personal data if

  • we process your personal data, and
  • your personal data are incomplete, and
  • you request to obtain the completion of your personal data.

You have the right to provide us with a supplementary statement.

We must communicate the rectification of your personal data to recipients of your personal data (if any).

We do not communicate the rectification of your personal data to recipients of your personal data if the communication to the recipient

  • is impossible, or
  • involves a disproportionate effort.

Right to erasure

You have the right to the erasure of your personal data.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • we process your personal data, and
  • your personal data are not necessary to the purposes for our processing of your personal data.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • we process your personal data, and
  • you withdraw your consent on which we base the processing of your personal data, and
  • another legal ground does not exist for our processing of your personal data.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • we process your personal data, and
  • our processing of your personal data is necessary for the performance of a task that we carry out in the public interest, or
  • our processing of your personal data is necessary in the exercise of an official authority that is vested in us, and
  • our processing is necessary for the purposes of the legitimate interests that we pursue, or
  • our processing is necessary for the purposes of the legitimate interests that a third party pursues, and
  • you object to our processing of your personal data, and
  • our processing of your personal data have a legitimate ground that does not override your objection.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • we process your personal data, and
  • you object to our processing of your personal data for the purposes of direct marketing to you, and
  • our processing of your personal data have a legitimate ground that does not override your objection.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • our processing of your personal data are unlawful.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • the personal data needs to be erased in order to comply with a legal obligation in Union or Member State law.

We must erase your personal data without undue delay if

  • you request to obtain the erasure of your personal data, and
  • your personal data is collected in relation to the offer of information society services.

We must communicate the erasure of your personal data to the recipients to which we disclose the personal data (if any).

We do not communicate the erasure of your personal data to recipients of your personal data if the communication to the recipient

  • is impossible, or
  • involves a disproportionate effort.

Right to restriction

You have the right to obtain from us the restriction of our processing of your personal data.

Your right to obtain restriction of our processing of your personal data

  • does not include data that is anonymous.
  • includes only the personal data that concern you.
  • includes pseudonymous data that can be clearly linked to you.

We must restrict the processing of your personal data for a period to verify the accuracy of your personal data if

  • you request to obtain the restriction of the processing of your personal data, and
  • you contest the accuracy of your personal data.

We must restrict the processing of your personal data if

  • you request to obtain the restriction of the processing of your personal data, and
  • the processing of your personal data are unlawful, and
  • you oppose the erasure of your personal data.

We must restrict the processing of your personal data if

  • you request to obtain the restriction of the processing of your personal data, and
  • we do not need your personal data for the purposes of our processing, and
  • you require your personal data to establish a legal claim, or
  • you require your personal data to exercise a legal claim, or
  • you require your personal data to defend against a legal claim.

We must restrict the processing of your personal data if

  • you request to obtain the restriction of the processing of your personal data, and
  • you object to our processing of your personal data that are necessary for the performance of a task that we carry out in the public interest, or
  • you object to our processing of your personal data that are necessary in the exercise of an official authority that is vested in us, and
  • you object to our processing of your personal data that are necessary for the purposes of the legitimate interests that we pursue, and
  • you wait to verify that our processing of your personal data have a legitimate ground that does not override your objection.

We must communicate the restriction of processing of your personal data to recipients of your personal data (if any).

We do not communicate the restriction of processing of your personal data to recipients of your personal data if the communication to the recipient

  • is impossible, or
  • involves a disproportionate effort.

If we restrict our processing of your personal data, then we can

  • store your personal data,
  • process your personal data on the basis of your consent,
  • process your personal data to establish a legal claim,
  • process your personal data to exercise a legal claim,
  • process your personal data to defend ourselves against a legal claim,
  • process your personal data to protect the rights of a person,
  • process your personal data for the reasons of a public interest of the Union or of a Member State.

If you obtain a restriction of our processing of your personal data, then we must inform you before a lift of the restriction.

Right to object to direct marketing

If we process your personal data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing, then you have the the right to object to our processing of your personal data for such purposes.

Your right to object to our processing of your personal data for direct marketing purposes

  • is a right you have at any time.
  • does not include data that is anonymous.
  • includes the personal data that concern you.
  • does not include personal data that does not concern you.
  • includes pseudonymous data that can be clearly linked to you.

If you object to our processing of your personal data for direct marketing purposes, then we must omit our processing of your personal data for such purposes.

If we process your personal data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing, then

  • we must explicitly bring this right to your attention at the latest at the time of the first communication with you, and
  • we must present this right clearly and separately from any other information.
How can you exercise your rights?

Communication about rights

We invite you to communicate with us about the exercise of your rights concerning the protection of your personal data.

Written requests

We only accept written requests since we cannot deal with verbal requests immediately without first

  • analysing the content of the request, and
  • identifying you.

Describe right to exercise

Your request should contain a detailed, accurate description of which right you want to exercise.

Identification document

You must provide us with a copy of an identification document to confirm your identity, for example,

  • an ID card or
  • a passport.

The document should contain:

  • an identification number,
  • country of issue,
  • period of validity,
  • your name,
  • your address, and
  • your date of birth.

Any other data contained in the copy of the identification document such as a photo or any personal characteristics, may be masked out.

We will not accept other means of assuring your identity.

If you wish to propose alternatives, we will assess them on a case-by-case basis.

Our use of the information on your identification document

  • is limited to verify your identity, and
  • will not be stored for longer than needed for this purpose.

Where send request

You can send your request that concerns the protection of your personal data to:

Answer to request

You receive our answer to your request that concerns the protection of your personal data at:

  • your email address.

Person to handle request

We have a person who is responsible for handling of your request that concerns the protection of your personal data.

Policy for handling request

We have policies that ensure that your requests concerning the protection of your personal data are

  • recognized, and
  • handled within the time-limits of the law.

Time to respond to request

We inform you of our handling of your request that we exercise your rights (regarding the protection of your personal) within:

  • a month of the reception of your request.
Do you have a right to complain?

Complain to a supervisory authority

You can lodge a complaint to a supervisory authority

  • at your habitual residence in the EU and the EEA.
  • at the place of your work in the EU and the EEA.
  • at the place of the alleged infringement in the EU and the EEA.

The Supervisory Authority should within a reasonable period inform you of

  • the progress of the complaint, and
  • the outcome of the complaint.

Mandate an organization to complain

You can mandate that an organization lodges a complaint on your behalf with a Supervisory Authority.

The Supervisory Authority should within a reasonable period inform you of

  • the progress of the complaint, and
  • the outcome of the complaint.

Judicial remedy

You can seek a judicial remedy in the EU and the EEA against

  • a controller,
  • a processor, and
  • a Supervisory Authority.

Mandate an organization to exercise your right

You can mandate that an organization exercises your right

  • to a judicial remedy on your behalf.
  • to a compensation for a damage as a result of a breach of the law on the protection of the personal data on your behalf.
Can you choose your privacy settings?

Privacy settings

You can choose why and how we process your personal data at: Cutomers may withdraw any consent to process data by logging on to their personal account on www.stokke.com

Options

You can choose to:

  • withdraw the consent to the processing of your personal data.
Will you be informed about our privacy policy changes?

New Privacy Policy

If we change our privacy policy, then we publish a new version of it.